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Frequently asked questions
We keep prices competitive because:
• We are independent (not paying brand retail mark-ups)
• We source from overstock, collectors & discontinued stock
• We operate online-only with low overheads
• We don’t spend millions on celebrity marketing
• We don’t operate physical stores
• We source from trusted distributors & collectors
• Limited availability = lower overheads
• Every fragrance is checked for authenticity
We authenticate every fragrance by:
• Checking batch codes against official manufacturer databases
• Inspecting bottle, atomiser & packaging details
• Verifying box construction, serials & seals
• Comparing with original retail references
• Many of our products are discontinued or hard-to-find, which is why they may not appear in major retail stores.
1. Locate the batch number and QR code on the packaging.
2. Scan the QR code with a smartphone or enter the batch number on our verification page.
3. Confirm the fragrance details and authenticity.
4. Visit here (https://www.checkfresh.com/?lang=en)and select your brand and add batch number to verify.
We stand by the quality of every fragrance we sell. Your satisfaction and trust are our top priorities.
All fragrance orders are processed within 1–3 business days after payment is confirmed.
Due to international shipping regulations for liquids and flammable products, fragrances are shipped using approved courier services that comply with safety and customs rules.
• Standard Shipping: 3–14 days
• Delivery times may vary due to customs inspections, local postal services,peak seasons or country.
Customs & Duties:
Some countries may apply customs fees, import duties, or taxes for fragrances and have longer shipping times. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Important Notes:
• Fragrances are shipped in secure, compliant packaging to prevent leaks or damage.
• Some regions may have restrictions on shipping certain perfumes or alcohol-based products. If your order cannot be delivered due to local regulations, we will contact you to arrange a solution or refund.
Once your fragrance order has been shipped, you will receive a tracking number via email. You can use this number to track your package and stay updated on its delivery status.
While we use reliable shipping providers, delays can occur due to customs or carrier issues. If your tracking shows no updates for an extended period, please contact us f(https://www.nightskyscents.com/contact)or assistance.
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